What we are into now:
Custom-made for Dinkum Dolls and crafted from buttery-soft cotton muslin, it’s the most comfortable little slice of heaven to keep your little friends cosy as they cruise along.
Not just for Dinkum Dolls, throw the Strolley Mattress on the floor to create a comfy reading nook for your littles.
• Made from Organic Cotton Muslin and Polyester fill
• Custom made for Olli Ella Strolley and Dinkum Dolls
Dimensions: W26cm x L39cm x D4cm
Weight: 0.2 kg
• Spot clean
• Do not machine wash
• Do not bleach
• Do not dry clean
• Air dry flat
For more information please click here
Shipping Price: 9.95 AUD
Shipping Price: 20.00 AUD
Shipping Price: 75.00 AUD
If your country is not listed, click here to shop in your region
Free Shipping on orders over 150.00 AUD
We offer free shipping for all Australian orders $150 and over. Please note: this offer does not include rugs. Rates are calculated at checkout.
Orders received by 12pm will be dispatched the next business day, orders received after 12pm will be dispatch the following business day. We will endeavour to process all orders within these times frames, however there may be delays during busy sale periods.
Once an order has been placed, please allow 2-5 business days for standard delivery.
Due to the ongoing restrictions around Australia, couriers are currently facing some delays. So delivery time may be longer than normal.
Australia Post will arrange for the delivery of goods to the address provided as a preferred delivery address.
If delivery is unsuccessful the customer will be responsible for any redelivery charges should they arise.
Pre-COVID Transit time to Asia Pacific would normally be 3-4 days, however you will need to allow additional days as per below:
+1 day NZ (Auckland)
+3-4 days NZ (Christchurch, Wellington and on-forwarding areas)
+3-4 days Singapore
+1-3 days South Korea
+3-5 days Taiwan
+3-7 days Rest of the World
Please note that we will be unable to cancel orders, change shipping methods or product during busy sale periods.
Once your order is dispatched you will receive shipping confirmation, plus tracking details for your order.
Great! We'll get that shipped out to you as soon as your item is in stock. Please note that if you have items in your cart that are not on pre-order, your whole order will ship together once your pre-order item is in stock.
If you have any questions about this, simply reach out to our Customer Happiness team at email@example.com or catch them on the live chat, via our website.
Please note that we are be unable to cancel orders, change shipping methods or product after an order has been made.
We ship to over 80 countries worldwide - view our Shipping Regions page for a full list of countries we ship to and select your shipping destination to see which site to order though”
We offer express shipping Australia wide. Rates are calculated at checkout, maximum weight per parcel = 5kg.
Use the below delivery times to estimate when your items will arrive.
|ACT||Canberra Metro||1 day|
|ACT Other||1 -2 days|
|NSW||Sydney Metro||1 day|
|NSW Rural||2-3 days|
|VIC||Melbourne Metro||1 day|
|VIC Rural||1-2 days|
|QLD||Brisbane Metro||1 day|
|Gold Coast||1 day|
|QLD Rural||1-2 days|
|SA||Adelaide Metro||1 day|
|SA Rural||2-4 days|
|WA||Perth Metro||1 day|
|WA Rural||3-4 days|
|TAS||Hobart + Launceston||1 day|
|TAS Other||2-3 days|
|NT||Darwin CDB||2-3 days|
|NT Other||2-3 days|
|NT Rural||3-4 days|
Our warehouse is located in Queensland, AU.
We work with Australian Post for our AU orders and DHL for international orders
If you are ordering outside of the AU please be aware of any fees your local customs office may charge before placing your order. As the payment and knowledge of taxes/duties that may apply to your purchase are your responsibility and Olli Ella cannot be held responsible for any charges.
If you choose not to pay duties on import and your parcel is returned to us. You will be issued with a credit note for the value of the products purchased only, less any shipping paid and an additional $10 will be deducted to cover return shipping costs.
View our Shipping Regions page for a full list of countries we ship to and select your shipping destination to see which site to order though.
Olli Ella is committed to delivering high quality products to our customers. We understand that sometimes things can go wrong.
We offer full refunds or 110% credit notes, if the product does not meet quality standards or if you change your mind.
Some conditions as follows;
If all of the above conditions are met, please use the below process when requesting to return product:
att:Olli Ella Returns
C/O BCR Australia
1/ 1-9 Kellar Street
Berrinba, QLD 4117
Please note returns sent to any other Olli Ella address will not be accepted and/or may incur a $20 redelivery fee
Packages received after this period will not be accepted. We suggest using a tracked service to ensure your return reaches us safely.
Once we receive returned goods and they prove to be in original condition with packaging and documentation, we will process the credit note or refund. Please note that Olli Ella is not responsible for transit costs for returned items. These are at the customer's expense unless a product has a fault. *Excluding WARES
Where a credit note is issued, it will be at 110% of your order value, excluding shipping costs. Credit notes will be sent via email once your return has been processed, it will then be available to use immediately through our online store.
Faulty or damaged items can be returned by following the above process. Please contact firstname.lastname@example.org
We now offer free returns on WARES apparel (excludes underWARES briefs and bodysuits) for all domestic orders. Please reach out to our Customer Happiness Team following the returns process and our team will issue you a returns authorisation number for your return.
For all change of mind returns on products outside of our WARES range, shipping is at the customers expense. Simply reach out to email@example.com to begin your returns process.
Please note shipping costs, sale items (sale apparel returns accepted) and gift certificates are non-refundable.